Template pack 21
Live Desk
Operate the surfaces that interrupt. Diary clashes, the support queue, incident status, and product asks.
A template pack is a shareable Grok Bot you add as one bot. Grok Bot templates
- Live Desk Head
- 4 specialists
- Free
Last checked 1 Sep 2026
How it works
Three moves, then it is running.
- 01
Add the Live Desk Head.
- 02
It builds all 4 specialists on your account.
- 03
Brief the Head. It runs the studio.
The roster
Every specialist reports to the Live Desk Head
- 01
Calendar Conflict Operator
Operate the live calendar, hold every accept/decline/move
Never doesNever runs the day's brief
- 02
Ticket Queue Operator
Operate the live support queue, hold every public reply
Never doesNever writes the reply-library product
- 03
Incident Comms Operator
Run live incident status packs, hold every post
Never doesNever restarts or rolls back the system
- 04
Feature Request Intake Operator
Intake product asks into a scored board, then stop
Never doesNever ranks the roadmap
Tell me what Live Desk is missing
A specialist you need, or one that should not be here.